Privacy Policy

Last updated: January 2026. This privacy policy explains how Inspectwise collects, uses, and protects your personal data when you use our rental property inspection advisory services and website.

1. Who We Are and What We Do

Inspectwise is a rental property inspection advisory service based in Singapore. We guide tenants, agents, and property managers through bond deductions and inspection failures using diagnostic checklists and before-and-after case studies. Our website at failurepredict.pro provides inspection guidance, educational resources, and advisory tools to help you understand what inspectors look for and how to prevent common failures.

2. What Personal Data We Collect

We collect personal data only when you voluntarily provide it or when it is automatically collected through your use of our website. The types of data we may collect include:

• Contact information: Your name, email address, phone number, and postal address when you submit inquiry forms, request consultations, or sign up for updates.
• Property information: Details about your rental property (location, size, condition level, inspection timeline) when you use our diagnostic tools or request advisory services.
• Usage data: Information about how you interact with our website, including pages visited, time spent, links clicked, and the device or browser you use. This may be collected through cookies and similar technologies.
• Communication records: Copies of emails, messages, or support tickets you send to us.

We do not collect payment card information directly; any payment processing is handled by secure third-party payment providers.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

• To respond to your inquiries and provide advisory services, checklists, and guidance.
• To improve our website, diagnostic tools, and content based on user behaviour and feedback.
• To send you updates, newsletters, or promotional information (only if you have opted in).
• To comply with legal obligations and protect against fraud or misuse.
• To understand how different user groups (tenants, agents, property managers) interact with our resources.

We will not use your data for purposes other than those listed above without your explicit consent.

4. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and gather usage analytics. These may include:

• Essential cookies: Required for website functionality, security, and navigation.
• Analytics cookies: Used to understand how visitors use our site, which pages are most helpful, and where improvements are needed. We may use analytics tools to collect this information.
• Preference cookies: Used to remember your choices and settings.

You can control cookie settings through your browser. Disabling cookies may affect your ability to use certain features of our website. We do not use cookies for targeted advertising.

5. Data Sharing and Third Parties

We do not sell or rent your personal data to third parties. However, we may share your data with:

• Service providers: Third-party vendors who assist us with website hosting, email delivery, analytics, and customer support. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Legal authorities: When required by law, court order, or government request.
• Business partners: If you explicitly consent to share your information for co-marketing or referral purposes.

All third-party processors are required to maintain the same level of data protection as Inspectwise.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfil the purposes outlined in this policy. Specifically:

• Contact and inquiry data are retained for up to two years after your last interaction with us.
• Usage and analytics data are retained for up to 12 months.
• Communication records are retained for up to three years for quality assurance and dispute resolution.

You may request deletion of your data at any time, subject to legal and contractual obligations.

7. Your Rights and Choices

Under Singapore's Personal Data Protection Act (PDPA) and other applicable laws, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal retention requirements.
• Opt-out: Unsubscribe from marketing communications or withdraw consent for non-essential data processing.
• Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the details below.

8. Data Security

We implement industry-standard security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These include encryption, secure servers, and restricted access controls. However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security and you use our services at your own risk.

9. International Data Transfers

Inspectwise is based in Singapore. If you are located outside Singapore and provide us with personal data, your data may be transferred to and processed in Singapore. By using our website, you consent to such transfers. We ensure that any international transfers comply with applicable data protection laws.

10. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 13, we will promptly delete it. Parents or guardians who believe their child has provided us with personal data should contact us immediately.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this privacy policy, wish to exercise your rights, or have concerns about our data practices, please contact us:

We aim to resolve any privacy concerns within 30 days of your request. If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Commission (PDPC) in Singapore.